The solutions team consists of our field engineers and technicians. Businessolutions.biz maintains an experienced staff of full-time technicians who are dispatched all over the NYC Metro area during normal business hours to fix problems and maintain our customer’s systems. In addition, Businessolutions.biz had a staff of Full-time remote support technicians who are available to remotely work on client systems from our offices. The remote team is also responsible for preventative maintenance of systems by monitoring and addressing systems via our Remote Monitoring Software that is installed on all Managed Service client systems.
Businessolutions.biz maintains a strong leadership team consisting of seasoned IT management professionals with decades of real-world, “in the trenches” experience. Ranging from SMB IT to Enterprise, Business Solution leadship guides the implementation of all implementation projects both small and large-scale.